FAQs - Frequently Asked Questions - Answered

Here are a few of the questions we are frequently asked about stress and stress management - and the answers. If you would like ask ISMA any question, why not contact us

What is Stress?

Perhaps the first thing to say is that, unlike pressure, stress is never good for you and never a positive thing. Stress creates unhealthy biological reactions, and prolonged stress can lead to both physical and mental health breakdown.

The HSE define stress as "the adverse reaction people have to excessive pressure or other types of demand placed upon them"

Raymond & Wilson define stress as "a mental and/or physical response, by an individual, to an inappropriate level of pressure whether real or perceived"

Lazarus defines stress as "a condition or feeling experienced when a person perceives that the demands placed on them exceed the resources the individual has available".

What is the Difference between Stress and Pressure?

Based on Lazarus's definition, very little other than having adequate resources to cope with the demand placed on you. Perhaps this is why so many people talk of positive stress, when really they mean positive pressure.

Is Stress an Illness?

No, stress in itself is not an illness.  It is a response/reaction to excessive or prolonged pressure/challenges and this can cause mental and/or physical ill health.

As an employer do I really need to anything about stress in the workplace?

Yes, taking effective action to manage it, and where possible prevent it, is a legal requirement NOT an option.

Is there a Law relating to Stress which, I must comply with as an employer?

Currently no, but there are Acts and Regulations with which you must comply. For example:

The Management of Health and Safety at Work Regulations 1999 dictate that organisations of greater than 5 people are required to assess the risk of stress-related ill health arising from work activities.

Under the Health and Safety at Work Act 1974 organisations are required to take measures to control that risk.

If you are unsure about your obligations, ask us for more information: info@isma.org.uk

I understand that as an employer I must have a Stress Policy in place. Where can I find information on how to write a Stress Policy?

The Health and Safety Executive have a model stress policy on their web site.  Go to http://www.hse.gov.uk/stress/pdfs/examplepolicy.pdf.  Many of our members can advise on Risk Assesment, Stress Policy and positive approaches to managing stress in the workplace. 

For more information, or to find an ISMA^UK member near you, email us at: info@isma.org.uk